Auto top-up automatically purchases credits when your balance falls below a threshold you define. This feature prevents workflow interruptions during critical projects and is available exclusively for paid subscription plans.

The system monitors your organization's purchased credit balance. When it drops to or below your configured threshold, Exayard charges your saved payment method and adds purchased credits to your account. Work continues without manual intervention.

For example, setting a threshold of 100 and a purchase amount of $500 means the system buys $500 in credits whenever your purchased balance reaches 100 or below.

Navigate to Settings > Billing and find the Automated top-ups card. Set the Automatically purchase amount (between $500 and $10,000) and the When credit balance reaches threshold, then click Enable. A badge confirms the feature is active.

Choose a purchase amount that covers your typical usage patterns. Set your threshold high enough to cover a few days of typical consumption, giving buffer time if payment issues arise.

Return to the Automated top-ups card at any time to adjust your settings. Change the amount or threshold and click Save. Click Disable to turn off automatic purchases entirely; the badge changes to show the feature is inactive.

If an auto top-up payment fails, Exayard displays a Payment Issue warning on the Automated top-ups card with the specific error message. After three consecutive failures, auto top-up pauses until you update your payment method through the billing portal.

Is there a limit to how many auto top-ups can occur? No monthly limit exists. Each individual purchase must fall between $500 and $10,000. A 5-minute debounce prevents rapid re-triggers.

Does auto top-up work on the Free plan? No. Auto top-up requires an active Starter, Professional, or Enterprise subscription.

Which payment method does auto top-up use? The default payment method associated with your account. Manage payment methods through the Manage Billing button.