Terms of Service
Last updated: 07/21/2026
1. Introduction
Welcome to Exayard. Please read these pages carefully before using the Service: they govern your legal relationship with us, and they contain provisions (including a binding arbitration agreement and class action waiver in Section 23, disclaimers of warranties, and limitations of liability) that affect your rights.
These Terms of Service ("Terms") govern your use of the websites, applications, and services located at or provided through https://exayard.com (collectively, the "Service") operated by RemoteAmbition, LLC ("Company", "we", "our", "us").
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use of the Service. Please read our Privacy Policy here: https://exayard.com/privacy.
If you participate in our referral program, our Affiliate Program Terms also apply: https://exayard.com/terms/affiliate. If you are a business customer whose use of the Service involves personal data subject to the GDPR or similar laws, our Data Processing Addendum applies as described in it: https://exayard.com/terms/dpa. If your plan includes a service level commitment, our Service Level Agreement applies: https://exayard.com/terms/sla.
Your agreement with us includes these Terms, our Privacy Policy, and, where applicable, the Affiliate Program Terms, the Data Processing Addendum, and the Service Level Agreement (together, the "Agreements"). You acknowledge that you have read and understood the Agreements and agree to be bound by them. If a signed agreement between you and the Company conflicts with these Terms, the signed agreement controls; the Data Processing Addendum controls over these Terms with respect to its subject matter.
If you do not agree with (or cannot comply with) the Agreements, then you may not use the Service, but please let us know by emailing [email protected] so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the Service.
2. Organizations; Authority to Bind
The Service is designed for business use. If you create an account, create or join an organization or workspace, or use the Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to the Agreements, and "you" refers to both you individually and that entity. The entity is responsible for all use of the Service under its organization, including by its administrators, members, and invitees, and for ensuring that each of its users complies with the Agreements. Administrators of an organization may manage members, billing, and settings on the organization's behalf, and their choices bind the organization.
3. Communications
By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing us at [email protected].
Some communications we send are service or relationship messages relating to your account and your use of Service, such as notices about your account, security, billing, features you have used or asked about, and responses to your inquiries or Feedback (as defined in Section 19). You acknowledge and agree that communications from us may be drafted or sent by automated systems, including artificial-intelligence systems, and that replies you send to our email addresses or through Service may be received, processed, and responded to by such systems.
Statements made in support conversations, in-product assistants, automated or AI-generated communications, marketing materials, or other informal communications do not amend the Agreements, do not create warranties or service commitments, and are not professional advice. The Agreements can be modified only as described in Section 27 or by a written agreement signed by the Company.
4. Purchases
If you wish to purchase any product or service made available through Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
5. Subscriptions; Automatic Renewal; Cancellation
Some parts of Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription. The applicable price, billing frequency, and renewal terms are disclosed at the time of purchase.
At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless you cancel it or the Company cancels it. You may cancel your Subscription renewal at any time through your online account management page (including the billing portal) or by contacting our customer support team at [email protected]. Cancellation takes effect at the end of the current Billing Cycle; you keep access until then. For annual Subscriptions, we will send a reminder before your renewal date.
A valid payment method is required to process the payment for your Subscription. You shall provide us with accurate and complete billing information. By submitting such payment information, you authorize us to charge all Subscription fees incurred through your account to the payment instrument on file.
Should automatic billing fail to occur for any reason, we may issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice, and we may suspend the Service until payment is received.
6. Free Trial
The Company may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial"). Unless stated otherwise at signup, our standard Free Trial does not require a payment method, and if you do not purchase a Subscription before the Free Trial ends, your account simply converts to the free tier without any charge.
If a particular Free Trial offer requires billing information, we will tell you before you provide it. In that case you will not be charged until the Free Trial has expired, and on the last day of the Free Trial period, unless you cancelled, you will be automatically charged the applicable Subscription fees for the Subscription you selected. The date of the charge and the amount are disclosed when you start such a trial.
At any time and without notice, the Company reserves the right to (i) modify the terms of a Free Trial offer, or (ii) cancel such Free Trial offer, except that changes will not retroactively add charges to a trial you have already started.
7. Fee Changes
The Company, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
The Company will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of Service after a Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
8. Refunds
Except when required by law, all fees paid for Service, including Subscription fees, usage-based charges, and purchased credits, are non-refundable and non-creditable. This includes, without limitation, fees for partial billing periods, unused portions of a Subscription or of included or purchased credits, downgrades, and accounts you stop using or that are terminated for breach of these Terms. Service incurs non-recoverable third-party costs, including AI compute, from the moment it is made available to you and processes your Content, which is why we cannot return fees for Service already provided or made available. Any exception we grant is at our sole discretion and does not entitle you to an exception in the future.
9. Credits
Certain features consume credits. Credits included with a Subscription, purchased separately, or granted by us are a limited, non-transferable license to use the corresponding features; they are not money, have no cash value, and are non-refundable as described in Section 8. Unless we state otherwise at the time they are issued or purchased: credits included with a monthly Subscription roll over for one additional month before expiring; purchased credits expire twelve (12) months from purchase; and promotional or gifted credits expire twelve (12) months from issuance. Credits are consumed in order of earliest expiration. Expired or unused credits are forfeited without compensation, including on account termination. Credit amounts consumed by a given operation are shown in the product and may change as the Service evolves.
10. Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.
By posting Content on or through Service, You represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity, and (iii) where Content includes information relating to persons or entities other than you (such as names, professional seals, license numbers, contact details, or other information appearing in title blocks, stamps, or elsewhere in plans and documents), you have all rights, consents, and permissions necessary for us to use that information as described in these Terms and our Privacy Policy. We reserve the right to terminate the account of anyone found to be infringing on a copyright.
You retain any and all of your rights to any Content you submit, post or display on or through Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through Service. However, by posting Content using Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Service. You agree that this license includes the right for us to make your Content available to other users of Service with whom you choose to share it, who may also use your Content subject to these Terms.
Unless your agreement with us provides otherwise, you further grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use Content you submit to or through Service, together with your interactions with Service (including annotations, measurements, markups, corrections, and similar in-product actions), to operate, maintain, improve, and develop Service and our other current and future products, technologies, and services. This includes, without limitation, the right to: (i) use Content and interactions to train, fine-tune, test, evaluate, and benchmark machine-learning and artificial-intelligence models and systems; (ii) create and retain derivative works and datasets from Content (whether or not de-identified), such as image excerpts, tiles, annotations, labels, embeddings, statistical aggregates, and model weights; (iii) permit our personnel and contractors to view and annotate Content for labeling, quality review, and related purposes; and (iv) process Content through third-party service providers and subprocessors (such as cloud computing, storage, and AI model providers) acting on our behalf. Trained models, model weights, aggregates, and derivative datasets are not Content, may be retained and used by us without restriction, and survive termination of your account or deletion of the underlying Content. Customers on eligible plans may request an arrangement under which their Content is excluded from model training; contact [email protected].
For clarity, "Content" and the licenses and uses described in this section also include plans, drawings, files, and other materials you submit to us through our demo request form or any other intake or contact form on our website, including before you create an account or become a customer. By submitting any such form, you agree to the licenses and uses described in this section with respect to the materials you provide.
We will not sell or publish your raw uploaded documents, and we will not make your raw uploaded documents available to other customers except where you share them through Service. The licenses in this section do not transfer ownership of your Content.
RemoteAmbition, LLC has the right but not the obligation to monitor and edit all Content provided by users. In addition, Content found on or through this Service that was not provided by users is the property of RemoteAmbition, LLC or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.
11. AI Output; Your Professional Responsibility
The Service uses artificial-intelligence and machine-learning systems to detect, measure, count, classify, and describe items in construction plans and other documents, and to generate takeoffs, estimates, and other outputs ("Output"). AI systems are probabilistic. Output may be incomplete, inaccurate, or wrong, including in ways that are not obvious: quantities may be missed, double-counted, or misclassified; scales, units, symbols, legends, and annotations may be misread; and documents may be misinterpreted in whole or in part.
Output is provided as a drafting and productivity aid only. It is a starting point for your own professional work, not a finished professional work product. You agree that, before you use any Output for any business purpose, including without limitation preparing or submitting a bid, proposal, or quote, ordering materials, entering into a contract, invoicing, scheduling, or performing construction work, you will have the Output independently reviewed and verified against the source documents by a person qualified to do so. Your independent verification of Output before use is an express condition of your use of the Service.
The Company is a software provider. We are not a contractor, estimator, engineer, architect, quantity surveyor, or other construction professional; we are not licensed in any trade or profession; and the Service and Output do not constitute professional, engineering, architectural, estimating, financial, or legal advice, and are not a substitute for the judgment of qualified professionals. You are solely responsible for the bids you submit, the prices you quote, the materials you order, the contracts you sign, and the work you perform, whether or not informed by Output.
You agree not to use the Service or Output as the sole basis for any decision affecting structural integrity, life safety, code compliance, or regulatory compliance. To the maximum extent permitted by law, the Company will have no liability arising from use of Output that has not been independently verified as required by this section, or from any decision made or action taken in reliance on Output.
12. Prohibited Uses
You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
(a) In any way that violates any applicable national or international law or regulation.
(b) For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
(c) To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
(d) To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
(e) In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
(f) To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.
(g) To upload, store, or process classified information, Controlled Unclassified Information (CUI), data subject to the International Traffic in Arms Regulations (ITAR), protected health information subject to HIPAA, or other information whose handling is subject to regulatory controls the Service is not represented to meet.
Additionally, you agree not to:
(a) Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party's use of Service, including their ability to engage in real time activities through Service.
(b) Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service, other than through interfaces we provide for that purpose (such as our documented APIs).
(c) Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
(d) Use any device, software, or routine that interferes with the proper working of Service.
(e) Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
(f) Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
(g) Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
(h) Take any action that may damage or falsify Company rating.
(i) Reverse engineer, decompile, disassemble, or otherwise attempt to derive or extract the source code, underlying structure, architecture, algorithms, prompts, model weights, training data, or non-public techniques of Service or the artificial-intelligence systems it uses, except to the extent this restriction is prohibited by applicable law.
(j) Access or use Service, including through a trial or demo, if you are, or are acting on behalf of, a competitor of the Company, or for the purpose of building, improving, informing, or benchmarking a competing product or service.
(k) Use Service or Output to develop, train, fine-tune, evaluate, or improve any machine-learning or artificial-intelligence model or system, other than through features we provide for your internal business use.
(l) Publish or disclose to any third party any benchmark, performance comparison, or evaluation of Service without our prior written consent.
(m) Attempt to extract, discover, or manipulate system prompts, model instructions, or safety and usage controls, or otherwise bypass or circumvent usage limits, credit metering, rate limits, or access controls.
(n) Resell, sublicense, rent, lease, distribute, frame, mirror, or make Service available to third parties as a service bureau or on a timesharing basis, except as expressly permitted by these Terms or a signed agreement with us; or remove, obscure, or alter any proprietary notices in or on Service or Output.
(o) Otherwise attempt to interfere with the proper working of Service.
13. Third-Party Services
We may use third-party Service Providers to enhance the functionality of our Service, monitor, and analyze its use, and to provide underlying infrastructure and AI capabilities. Our use of Service Providers, including the categories of providers and how they handle data, is described in our Privacy Policy and on our Security page. Third-party services are governed by their own terms and privacy policies.
14. No Use By Minors
Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.
15. Accounts
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
16. Intellectual Property
Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of RemoteAmbition, LLC and its licensors. Service is protected by copyright, trademark, and other laws of the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of RemoteAmbition, LLC.
The non-public elements of Service, including its prompts, model configurations, detection and measurement pipelines, vocabularies and taxonomies, evaluation methods, and pricing and metering logic, are the Company's confidential information and trade secrets. Non-public features (such as previews and betas) and any non-public information we make available to you about Service are likewise our confidential information, and you agree not to disclose them. You are granted only a limited, non-exclusive, non-transferable, revocable right to access and use Service for your internal business purposes in accordance with these Terms; all rights not expressly granted are reserved.
You acknowledge that a breach of Section 12(i) through (n) or of this section would cause the Company irreparable harm for which money damages would be an inadequate remedy, and that the Company is entitled to seek injunctive and other equitable relief for any such breach (as preserved in Section 23), without posting a bond, in addition to all other remedies.
17. Copyright Policy
We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity.
It is also our policy, in appropriate circumstances and at our sole discretion, to disable and/or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the copyrights or other intellectual property rights of others.
If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to [email protected], with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims"
You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.
18. DMCA Notice and Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
(a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest;
(b) a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
(c) identification of the URL or other specific location on Service where the material that you claim is infringing is located;
(d) your address, telephone number, and email address;
(e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
(f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
You can contact our Copyright Agent via email at [email protected]
19. Error Reporting and Feedback
You may provide us with information and feedback concerning errors, suggestions for improvements, ideas, feature requests, problems, complaints, and other matters related to our Service ("Feedback"), whether provided directly at [email protected], via third party sites and tools, or through any other channel or means, whether now known or later developed, including in-product chat and AI assistants, email (including replies to emails we send you), support conversations, community forums and feedback boards, surveys, ratings and votes, calls, and demos. You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback and may independently develop, or may already be developing, products or features that are similar to or compete with ideas contained in the Feedback, and neither the Feedback nor any communication from us about it creates any right, title, interest, or claim for you in any such product or feature; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; (iv) Company is not under any obligation of confidentiality with respect to the Feedback, notwithstanding any legend, designation, or notice to the contrary that you apply; and (v) Company may use, disclose, reproduce, implement, or decline to implement Feedback, in whole or in part, in its sole discretion, without restriction, attribution, or compensation to you and without any obligation to you. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.
20. Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by RemoteAmbition, LLC.
RemoteAmbition, LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
YOU ACKNOWLEDGE AND AGREE THAT REMOTEAMBITION, LLC SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.
21. Disclaimer Of Warranty
THESE SERVICES ARE PROVIDED BY COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.
NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES, INCLUDING ANY OUTPUT OF ARTIFICIAL-INTELLIGENCE OR MACHINE-LEARNING SYSTEMS, WILL BE ACCURATE, COMPLETE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
22. Indemnification
You agree to defend, indemnify, and hold harmless RemoteAmbition, LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) brought by any third party arising out of or relating to: (i) your violation of these Terms; (ii) your use of Service, including, but not limited to, any use of Service's content, services, and products other than as expressly authorized in these Terms; (iii) any Content you submit to or through Service, including without limitation any claim that such Content, or our use of such Content as permitted by these Terms, infringes, misappropriates, or otherwise violates the intellectual property, privacy, or other rights of any person or entity, or that such Content was submitted without the rights, consents, or permissions required by these Terms; (iv) your use of any Output, including any bid, estimate, contract, purchase, or construction activity informed by Output; or (v) your use of any information obtained from Service.
23. Dispute Resolution; Binding Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES THAT MOST DISPUTES BETWEEN YOU AND THE COMPANY BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, AND IT WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS.
Informal resolution first. Before filing a claim, you and we each agree to try to resolve the dispute informally. You may send a written description of the dispute (a "Dispute Notice") to [email protected]; we will send ours to the email address on your account. If the dispute is not resolved within thirty (30) days after the Dispute Notice is received, either party may commence arbitration as set out below.
Arbitration agreement. Any dispute, claim, or controversy arising out of or relating to the Agreements, the Service, or Output, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules (or, where applicable to an individual using the Service for personal purposes, its Consumer Arbitration Rules). The arbitration shall be seated in Volusia County, Florida, and may be conducted by videoconference or, where the applicable rules provide, on the documents. The Federal Arbitration Act governs the interpretation and enforcement of this section. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, or enforceability of this arbitration agreement, except that a court decides any dispute about the enforceability of the class action waiver below.
Exceptions. Either party may (i) bring an individual claim in small claims court if it qualifies, and (ii) seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights or prevent unauthorized access to or abuse of the Service.
Class action waiver. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A JURY TRIAL. If the class action waiver is found unenforceable as to a particular claim, then that claim (and only that claim) shall proceed in court under Section 24, and the remainder shall proceed in arbitration.
Coordinated filings. If twenty-five (25) or more similar arbitration demands are filed against the Company by the same or coordinated counsel, the parties agree that the demands shall be resolved in staged proceedings: each side shall select up to ten (10) demands to proceed first, and the remaining demands shall not be filed (and no filing fees shall be due on them) until the selected demands are resolved, with the applicable statutes of limitations tolled in the interim.
Opt-out. You may opt out of this arbitration agreement (but not the rest of these Terms) by emailing [email protected] with the subject line "Arbitration Opt-Out" within thirty (30) days of first accepting these Terms, stating your name and the email address on your account.
Time limit on claims. Except where prohibited by law, any claim arising out of or relating to the Agreements, the Service, or Output must be filed within one (1) year after the claim accrued; otherwise, it is permanently barred.
24. Governing Law; Venue
These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions, except that the Federal Arbitration Act governs Section 23. For any dispute that is not subject to arbitration under Section 23, you and the Company consent to the exclusive jurisdiction and venue of the state and federal courts located in Volusia County, Florida, and waive any objection to that forum.
25. Limitation Of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR ITS OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS OR REVENUE, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF OPPORTUNITY, LOSS OF OR DAMAGE TO DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE AGREEMENTS, THE SERVICE, OR ANY OUTPUT, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, THE COMPANY WILL NOT BE LIABLE FOR ANY LOST BIDS OR CONTRACTS, BID OR PROPOSAL ERRORS, BID BOND OR PERFORMANCE BOND LOSSES, COST OVERRUNS OR COST-TO-COMPLETE DIFFERENCES, MATERIAL OVER-ORDERING OR UNDER-ORDERING, PROJECT DELAYS OR LIQUIDATED DAMAGES, BACK-CHARGES, OR THE COST OF SUBSTITUTE SERVICES, IN EACH CASE ARISING FROM OR RELATING TO OUTPUT OR THE USE OF OR INABILITY TO USE THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUPPLIERS, AND SERVICE PROVIDERS ARISING OUT OF OR RELATING TO THE AGREEMENTS, THE SERVICE, AND ANY OUTPUT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
THE LIMITATIONS IN THIS SECTION DO NOT LIMIT YOUR PAYMENT OBLIGATIONS OR YOUR INDEMNIFICATION OBLIGATIONS UNDER THESE TERMS, AND DO NOT EXCLUDE OR LIMIT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THE PARTIES AGREE THAT THE PRICING OF THE SERVICE REFLECTS THIS ALLOCATION OF RISK AND THAT THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN.
26. Termination
We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
If you wish to terminate your account, you may do so from your account settings or by discontinuing use of the Service. You are responsible for exporting any Content you wish to keep before termination. Following termination or deletion of your account, we may delete your Content in accordance with our data retention practices described in the Privacy Policy, subject to the licenses in Section 10 that survive termination.
All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, licenses in Section 10, warranty disclaimers, indemnity, dispute resolution, and limitations of liability.
27. Changes To Service; Amendments To Terms
We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.
From time to time we may share information about features or changes we are considering, planning, or building, including on roadmap or community pages, in emails (including emails acknowledging your Feedback or notifying you that a feature has been released), or in other communications. Any such information reflects our intentions as of the time it is communicated only; it is not a commitment, promise, warranty, or legal obligation to deliver any feature or functionality, or to deliver it by any particular date or in any particular form, and any planned feature may be changed, delayed, or abandoned at any time without notice or liability. You agree not to rely on any such information, and to make purchase and renewal decisions based solely on features that are currently available.
We may amend these Terms from time to time by posting the amended terms on this site with an updated "Last updated" date. If a change is material, we will provide reasonable advance notice, such as a notice within the Service or an email to the address on your account, before the change takes effect. By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Service.
28. Export Control; Sanctions
You may not use, export, or re-export the Service in violation of United States export control or sanctions laws. You represent that you are not located in, and are not a resident or national of, any country or territory subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted or denied party list. You are responsible for ensuring that documents you upload are not subject to export controls (including ITAR) that would prohibit their processing through the Service.
29. U.S. Government Use
The Service is a commercial product. It is not designed, certified, or authorized for classified information or Controlled Unclassified Information (CUI), and no use of the Service creates any obligation for the Company to comply with government-specific security frameworks unless agreed in a signed writing.
30. Force Majeure
The Company will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, governmental action, power or telecommunications failures, or failures or degradation of third-party services, networks, or AI model providers.
31. Publicity
You grant the Company a non-exclusive, worldwide, royalty-free license to use your organization's name, logo, trademarks, and trade dress, and to factually describe your organization as a customer of the Company and the ways it uses Service (such as your industry, trade, and use case), in the Company's marketing, advertising, promotional, sales, and investor materials, in any medium or format now known or later developed, including on our websites, in customer lists and logo walls, case studies, social media, press releases, presentations, demos, app marketplaces, and paid advertising. We will comply with any reasonable brand or usage guidelines you provide to us in writing. We may also describe usage of Service in aggregated, de-identified terms across customers.
We will not publish a quote or endorsement attributed to you or your personnel, or a case study containing your non-public information, without prior consent from you (email is sufficient). Once given, that consent includes a perpetual license to use the approved material, subject to the revocation right below. Nothing in this section gives us the right to publish your Content.
You may revoke the licenses in this section at any time by emailing [email protected]. We will stop including you in new materials within a reasonable period, but we are not obligated to recall, alter, or remove materials already published, printed, or distributed.
32. General Provisions
Assignment. You may not assign or transfer the Agreements without our prior written consent. We may assign the Agreements in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.
Notices. We may provide notices to you within the Service, or by email to the address on your account. Notices to the Company must be sent to [email protected].
Waiver and severability. No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision. If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
Entire agreement. The Agreements constitute the entire agreement between you and the Company regarding the Service and supersede and replace any prior agreements between us regarding the Service, except for any signed written agreement between you and the Company, which controls to the extent of any conflict.
33. Acknowledgement
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND OUR PRIVACY POLICY AND AGREE TO BE BOUND BY THEM.
34. Contact Us
Please send your feedback, comments, requests for technical support:
By email: [email protected].