Question 1

How do I get started with Exayard?

Accepted Answer

Choose a plan, create your account, and upload your first plan set. You can run takeoffs within minutes — no setup or installation required.

Question 2

How long does it take to learn the system?

Accepted Answer

Most users are running takeoffs within their first hour. The interface works like asking questions in plain language—just describe what you want to measure or count. There's no complex software to learn.

Question 3

Do I need to install anything?

Accepted Answer

No. Exayard is completely cloud-based and runs in your web browser. Works on Mac, Windows, tablets, and phones. No downloads, no installations, no IT department required.

Question 4

Can I import my existing templates and pricing?

Accepted Answer

Yes! You can import pricing data from Excel or CSV files. Our team can also help you recreate your existing templates during onboarding. Most customers are fully set up within a day.

Question 5

How accurate is the AI measurement?

Accepted Answer

Our AI delivers highly accurate measurements across most plan types. While no AI is perfect, our system is trained on thousands of construction plans and improves continuously. You can always review and adjust results before finalizing your estimates.

Question 6

What types of takeoffs can Exayard do?

Accepted Answer

Exayard handles all common takeoff tasks: counting symbols and objects, measuring areas (square footage), calculating linear measurements (pipes, edges, walls), and detecting patterns. It works for any trade—landscaping, electrical, plumbing, HVAC, drywall, painting, and more.

Question 7

Can I ask questions about my plans?

Accepted Answer

Yes! Our AI agent can answer questions about your uploaded plans and spec documents. Ask things like "What size are the supply diffusers?" or "What material is specified for the countertops?" and get instant answers.

Question 8

Does Exayard work with any plan format?

Accepted Answer

We support PDF, common image formats (JPG, PNG, TIFF), and CAD drawings (DWG, DXF, DGN). Multi-page plan sets are fully supported. Plans are processed automatically regardless of format, and our AI detects scale automatically.

Question 9

Can I compare plan revisions?

Accepted Answer

Yes. Our plan comparison feature lets you overlay different versions to quickly identify changes between revisions. This helps catch scope changes and update your estimates accordingly.

Question 10

How much does Exayard cost?

Accepted Answer

Exayard starts at $99/month for the Starter plan (50 manual takeoffs/month). Our Professional plan is $249/month for unlimited manual takeoffs and team collaboration. AI credits are separate but included with each plan. Enterprise pricing is customized for large organizations.

Question 11

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. No long-term contracts, no cancellation fees, no hassle. Your access continues until the end of your billing period.

Question 12

Do you offer annual billing discounts?

Accepted Answer

Yes! Annual billing saves you 20% compared to monthly billing. Contact our sales team for volume discounts on multiple seats.

Question 13

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) and can arrange invoicing for Enterprise customers. All payments are processed securely through Stripe.

Question 14

What are the system requirements?

Accepted Answer

Exayard runs in any modern web browser (Chrome, Firefox, Safari, Edge). No special hardware required. Works on desktops, laptops, tablets, and phones. An internet connection is required.

Question 15

What file formats do you support?

Accepted Answer

We support PDF (including multi-page), JPG, PNG, TIFF, and CAD drawings (DWG, DXF, DGN). Maximum file size is 100MB per file. Most architectural, landscape, and MEP plans work perfectly.

Question 16

Can I use Exayard offline?

Accepted Answer

Exayard requires an internet connection for AI processing. However, you can download your estimates and exports to work with offline. We're exploring offline capabilities for future releases.

Question 17

Do you have an API?

Accepted Answer

Yes — and an MCP server, webhooks, and pre-built Zapier, n8n, and Make.com integrations. Available on every paid plan (Starter, Professional, Enterprise). See the developer portal at developers.exayard.com, or visit /developers for the overview.

Question 18

Can I use Exayard from Claude, Cursor, or ChatGPT?

Accepted Answer

Yes. Exayard exposes a public Model Context Protocol (MCP) server at api.exayard.com/mcp. Drop the endpoint into Claude Desktop, Cursor, or Codex and the agent can browse your projects, run takeoffs, and generate estimates. ChatGPT users can connect via the Exayard custom GPT. Visit /integrations/claude or /developers for setup instructions.

Question 19

Is my data secure?

Accepted Answer

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use enterprise-grade cloud infrastructure to protect your information. Your plans are never shared with other customers.

Question 20

Who can access my plans?

Accepted Answer

You and team members you invite can access your projects. Our support team also has access to help with troubleshooting and ensure the platform runs smoothly.

Question 21

Does Exayard support role-based access control?

Accepted Answer

Yes. Your workspace has two roles: admins manage the team, invitations, and billing, while members do the day-to-day takeoff work. To work with someone outside your workspace, you share a single project and choose whether they get viewer access (view and comment) or editor access (make changes), limited to that one project. These permissions are enforced on our servers, not only in the interface.

Question 22

Can I delete my data?

Accepted Answer

Yes, you can delete individual projects or your entire account at any time from your account settings.

Question 23

Where is my data stored?

Accepted Answer

Your data is stored in secure US-based data centers. Enterprise customers can request specific data residency options. Contact sales for details.

Question 24

What industries does Exayard support?

Accepted Answer

Exayard works for any trade that needs takeoffs from construction plans—landscaping, electrical, plumbing, HVAC, drywall, painting, glazing, general contracting, furniture/fixtures, and more. Our AI adapts to your specific symbols and measurements.

Question 25

Does Exayard understand my industry symbols?

Accepted Answer

Our AI is trained on thousands of plans across all trades. It recognizes standard industry symbols and can learn your specific symbols. If something isn't detected correctly, you can easily correct it and the system improves.

Question 26

Can I create industry-specific templates?

Accepted Answer

Yes! You can create custom templates with your pricing, formulas, and categories. Templates can include labor rates, material assemblies, markup percentages, and any calculations your trade requires.

Question 27

Do you have trade-specific onboarding?

Accepted Answer

Yes. Our onboarding team includes construction industry veterans who understand your trade. We'll help you set up templates, import pricing, and configure Exayard for your specific workflows.

Frequently asked questions

Getting Started

Features & Capabilities

Pricing & Billing

Technical Requirements

Security & Privacy

Industry-Specific

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